Terms and Conditions

Terms and Conditions of Service of webmail.ie and associated domains.

The service is provided by Savage Day Limited, (hereafter The Company) a company incorporated in Ireland Company Number 551018.

The service is provided as is

This Service is provided exclusively to persons. Accounts registered by “bots” or automated methods are not authorized and will be terminated.

Use of the Service

You agree to not use this Service for any unlawful or prohibited activities. You also agree to not disrupt the webmail.ie and associated domains networks and servers.

You further agree to not use the webmail.ie and associated domains to send Spam, junk mail, bulk emails or mailing list emails that contain persons that have not specifically agreed to be included on that list. Any account found to be sending the aforementioned type of emails will be immediately suspended.

For the purpose of these Terms and Conditions, Spam shall refer to irrelevant or unsolicited messages sent over the internet, typically to large numbers of users, for the purposes of advertising, phishing, spreading malware or virus (“Spam”).

We may also terminate accounts which are being used for illegal activity, particularly in response to court orders from the competent authorities informing us of such illegal activity.

Limited Warranties and Liability

The Company cannot make any warranty about the reliability of the Service or guarantee the security of user data despite best efforts. The Service is provided “as is” and you agree to not hold the Company responsible nor to seek indemnification for any damages that may arise as a result of the loss of use, data, or profits connected to the performance of the Service or failure in such performance.

Furthermore, you will not hold the Company liable or seek indemnification if confidential material is unintentionally released as the result of a security failure or vulnerability in the performance of the Service.

We may make improvements and changes to the Service at any time without notice. The Company may at its sole discretion, terminate service without cause or notice.

We may make improvements and changes to the Service at any time without notice. The Company may at its sole discretion, terminate service without cause or notice.

Service Level Agreement (SLA)

For users, the Company aims to provide Service availability of 99.95% or better. If downtime in any one month exceeds 0.05% of that month, the Company will credit the user’s account. Service credits are applied at the user’s request and will apply toward the balance due at the end of the next billing cycle (either monthly or yearly).

The Company calculates service credits in the following way:

  • If the monthly uptime is less than 99.95% but equal to or greater than 99.0%, the service credit is equal to 10% of the Service’s monthly cost.
  • If the monthly uptime is less than 99.0%, the service credit is equal to 30% of the Service’s cost.

Some performance issues are excluded from downtime calculations, such as:

  • Issues caused by factors outside of the Company’s reasonable control.
  • Issues that resulted from any actions or inaction by a user or a third-party.
  • Issues that resulted from the user’s equipment and/or third-party equipment (not within the primary control of the Company). For the avoidance of any doubt, the Company does not provide any internet or network services and any performance issues related to that type of services shall be deemed not in the primary control of the Company.
  • Issues that arise from the Company’s suspension or termination of rights to use the Service in accordance with our Terms of Service.
  • Downtime caused by reasonable scheduled maintenance that is announced in advance.

Indemnification

You agree that the Company, and any parents, subsidiaries, officers, employees, or third party contractors cannot be held responsible for any third party claim, demand, or damages, including reasonable attorneys’ fees, arising out of your use of this Service.

Terms of Payment

Due to their nature, the paid Services provided by the Company are generally non-refundable and any refunds or credits given will be at the sole discretion of the Company. Paid accounts which are terminated due to a violation of these Terms and Conditions will incur the loss of all payments and credits and are not eligible for refund.

If the Company chooses to issue a refund for any reason, the Company is only obligated to refund in the original currency of payment. If you request a credit balance to be converted between different currencies which the Company supports, the Company has discretion over the exchange rate applied.

The Company has the right to discontinue service immediately if a fraudulent payment is detected, such as the use of a stolen credit card, and such cases may be further referred to the competent authorities.

You authorize the Company to charge any credit card supplied on a monthly or annually re-occurring basis. Credit balances will also automatically be deducted on a monthly or annual basis. You are responsible for keeping card information up to date.

If you fail to fulfill your obligation of payment as a user of a paid account, we may suspend your account or delete it after an extended period of default.

Where a monthly payment is not received by Company within 7 days of the due date the account will be suspended. If no payment is received14 days after the due date the account will be terminated. If no payment is received 30 days after the due date the account is permanently deleted and the Mailbox (username) will be made available for public use.

Mailbox Names

We reserve the right to decline the registration of any Mailbox Name (User Name) that is

  • Offensive
  • Vulgar
  • In Breach of the Equal Status Acts 2000 – 2018
  • Promotes or involves illegal activity
  • Offends common decency
  • Intended to cause harm or offence to a person or body corporate.
  • Suggestive that they are the owner of the Domain Name (info@, sales@, contact@, etc

We are the final arbitrators on these matters and our decisional is final.

Modification to Terms of Service

Within the limits of applicable law, the Company reserves the right to review and change this agreement at any time. You are responsible for regularly reviewing these Terms and Conditions. Continued use of the Service after such changes shall constitute your consent to such changes.